Contact us
Most questions about playing, accounts, publishing, creator plans, refunds and payouts are answered in the Help Centre, and its automated assistant can find the right answer for you. For anything else, write to the address that fits your question, from the email address of your account if you have one.
- Support (accounts, games, creator plans, refunds, payouts): support@playhatch-demo.duckdns.org
- General enquiries (business, partnerships, press): info@playhatch-demo.duckdns.org
- Data protection (copies of your data, corrections, deletion): privacy@playhatch-demo.duckdns.org
Please mention the game, page or payment your message is about. For a refund, include the date and amount of the payment from Dashboard → Billing. Customer feedback is actively reviewed to maintain high service standards and timely support.
Reporting content
To report a game, review, comment or profile, use the Report button next to it. Reports go straight to our moderators, who act under the Content guidelines.
Company details
- Playhatch is operated by {COMPANY_LEGAL_NAME}.
- Registered office: {REGISTERED_OFFICE}
- Company number: {COMPANY_NUMBER}, registered with {REGISTRATION_AUTHORITY}